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Counter Sales Associate

2 months ago

Commack, New York, United States Watsco Full time
About the Role

We are seeking a highly motivated and customer-focused Counter Sales Associate to join our team at Watsco. As a Counter Sales Associate, you will play a critical role in driving sales growth and providing exceptional customer service to our clients.

Key Responsibilities
  • Sales and Customer Service: Sell heating, ventilation, and air conditioning (HVAC) equipment, parts, and supplies to customers, ensuring a high level of customer satisfaction and loyalty.
  • Product Knowledge: Develop and maintain in-depth knowledge of our HVAC products, including features, benefits, and applications.
  • Inventory Management: Maintain accurate inventory levels, manage stock, and ensure timely delivery of products to customers.
  • Communication and Interpersonal Skills: Develop and maintain strong relationships with customers, colleagues, and management, ensuring effective communication and collaboration.
  • Problem-Solving and Adaptability: Troubleshoot and resolve customer complaints and issues in a professional and timely manner, adapting to changing circumstances and priorities.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: Prior HVAC experience is required, with a strong understanding of sales principles and customer service.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Technical Skills: Proficient in Microsoft Office products, including Word, Excel, and Outlook, with the ability to learn new software quickly.
What We Offer

We offer a competitive total pay package, including bonus incentives, and a comprehensive benefits program, including health, dental, vision, life insurance, and 401(k) retirement plan.