Patient Service Representative I Mentor

1 week ago


Mentor, Ohio, United States University Hospitals Full time
Job Summary

We are seeking a highly skilled Patient Service Representative I Mentor to join our team at University Hospitals. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.

Key Responsibilities
  • Accurately and efficiently register patients, schedule procedures, and manage charge transmittals and collections.
  • Utilize quality customer service techniques to ensure patient needs are met and maintain professional interpersonal skills with patients, physicians, and co-workers.
  • Support department operations as needed and perform other duties as assigned.
  • Comply with all policies and standards, including maintaining the confidentiality and security of Protected Health Information (PHI).
Requirements

To be successful in this role, you must have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be proficient in using quality customer service techniques and maintaining professional relationships with patients, physicians, and co-workers.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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