Current jobs related to Pastry and Coffee Specialist - Oregon, Illinois - New Seasons Market

Position Title:
Pastry and Coffee Specialist

Department:
Bakery

Supervisory Responsibility:
Not responsible for supervising others.

Reports To:
Bakery Manager

Region:
Oregon/SW Washington

Pay Grade: 2 | Non-exempt

Position Overview:
The Pastry and Coffee Specialist is responsible for crafting delightful coffee beverages and baked goods while ensuring an exceptional customer experience. This role involves preparing, packaging, and presenting a variety of bakery items with a focus on quality and customer satisfaction.

Key Responsibilities:
1. **Customer Engagement:**
- Interact with customers in a warm and inviting manner, providing product information and assistance in locating items.
- Strive to exceed customer expectations and enhance their shopping experience.

2. **Bakery Operations:**
- Prepare and serve coffee and other beverages according to established standards.
- Stock, label, and display bakery products attractively, highlighting seasonal and unique offerings.
- Maintain cleanliness and organization in the bakery area, ensuring compliance with health and safety standards.

3. **Team Collaboration:**
- Work cooperatively with team members, sharing ideas and feedback to foster a positive work environment.
- Adapt to changing priorities and tasks as needed to meet departmental goals.

4. **Product Management:**
- Monitor product quality and freshness, rotating stock and handling damaged items according to company policy.
- Assist in receiving and unloading merchandise, ensuring accurate inventory management.

Qualifications:
- A friendly demeanor with a passion for customer service and food.
- Previous experience in customer service or food retail is preferred.
- Basic math skills and the ability to manage time effectively in a fast-paced environment.
- Strong communication skills and the ability to work well in a team.

Physical Requirements:
- Ability to stand and walk for extended periods, with occasional lifting of up to 50 pounds.
- Work in a grocery store environment, which may include exposure to varying temperatures and surfaces.

Important Notice:
The responsibilities and requirements outlined in this description are representative of the tasks that may be assigned and may vary based on business needs.

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