TurboTax Live Expert
5 days ago
We are seeking an experienced TurboTax Live Expert to join our team. As a TurboTax Live Expert, you will be responsible for providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one of our newest product offerings, TurboTax Live Business.
About the Job:
This is a virtual, customer-facing role that requires strong business tax preparation experience and extensive knowledge of tax laws. You will work with our state-of-the-art video communications software to interact with customers and provide them with tax advice, full service business return preparation and signature, and product/software inquiries. You will create high-quality customer interactions and experiences that instill confidence using deep customer empathy and your extensive knowledge and expertise in the field of business tax preparation.
Key Responsibilities:
* Provide expert guidance and tax preparation services to customers
* Shape the direction of TurboTax Live Business
* Work with customers to resolve tax-related issues
Requirements:
* 3+ years of experience in business tax preparation
* Active PTIN (Preparer Tax Identification Number)
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment with minimal supervision
Compensation:
The estimated annual salary for this role is $80,000 - $100,000 based on industry standards and location. This figure is subject to change based on individual qualifications and company performance.
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