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Sales Associate

2 months ago

Bradley, Illinois, United States Carter'sOshKosh Full time
About Carters/OshKosh

Carters, Inc. is a leading North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip Hop, and Little Planet brands. We are the #1 most-purchased children's clothing brand, and we've become an industry leader by providing quality products and lasting careers for our team members.

Job Summary

We are seeking a Sales Associate to join our team as a Customer Experience Expert. As a Sales Associate, you will be the first face of the brand for growing families, congratulating new parents and grandparents, introducing them to our new baby essentials, and helping them prep for their first day of school and all the big and little moments of their parenting journey.

Key Responsibilities
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
  • Execute and expedite point of sale/register transactions.
  • Complete floor replenishment and shipment as needed.
  • Articulate current promotional events and the brand loyalty program, including credit, to customers.
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.
Requirements
  • A positive and solutions-oriented mindset.
  • Demonstrated customer service and engagement skills.
  • Effective and professional verbal and written communication skills.
  • The ability to manage multiple tasks at once.
What We Offer
  • Schedules that fit your life, with hours of operation that allow you to balance work and personal activities.
  • Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more.
  • Advance You Program, which helps earn a GED or a bachelor's degree tuition-free or learn English as a second language.
  • The opportunity to learn and build skills and grow as an individual, with professional and personal development to help shape your career.
  • Development programs to help you grow in your current role and beyond.
Equal Opportunity Employer

Carters is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.