Banquet Server

About Four Seasons:

At Four Seasons, we strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners. We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with kindness and respect.

Our purpose is to create impressions that will stay with our guests for a lifetime. We achieve this by truly connecting with the people and world around us.

About the role:

We are seeking a Banquet Server to join our exceptional team at Four Seasons Hotel Westlake Village. In this role, you will provide outstanding service during events, ensuring guest satisfaction by delivering personalized and attentive hospitality. We are looking for someone with a passion for service, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Offer pre-determined menu selections to each table; maintain knowledge of each selection's origin, taste, and preparation method; communicate guest orders including any special needs or requests to the Banquet Manager or kitchen; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Breakdown, clean and set-up of tables, buffets, and food stations.

Requirements:

• High school education and a minimum of one year of banquet service experience.
• Oral proficiency in the English language.
• Ability to carry and balance a tray.
• The ability to have strong communication skills between co-workers and guests.
• Successful candidate must possess legal work authorization in the United States.

What We Offer:

• Hourly Rate: $16.00
• 401K Retirement savings plan
• Employee Assistance Program
• Investment in your Wellbeing
• Complimentary Dry Cleaning for Employee Uniforms
• Free meals and on-site parking
• Training programs, tuition reimbursement
• Growth & Development opportunities

Schedule & Hours:

• On Call position
• Flexible weekend availability required

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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