Front Desk Customer Service Representative

1 month ago


Plano, Texas, United States Aimbridge Hospitality Full time

Hotel Front Desk Job Opportunity

Aimbridge Hospitality is seeking a Front Desk Agent to join our team at our Extended Stay Dallas Plano Pkwy location. As a key member of our hotel operations, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:

  • Greet and welcome all guests approaching the Front Desk in a friendly and professional manner.
  • Maintain proper operation of the telephone switchboard and handle requests for information, mail, and messages.
  • Answer guest inquiries about hotel service facilities and hours of operation.
  • Handle check-ins and check-outs efficiently and accurately.
  • Deliver guest items and amenities as requested.

Salary:

$40,000 - $50,000 per year, depending on experience.



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