Business Systems Specialist

4 days ago

Carmel, United States Knowledge Services Full time
Job Description:

Knowledge Services is seeking a Business Analyst to join their team in Indianapolis, IN. The ideal candidate will have a strong background in business process mapping and experience with web-based application development technologies such as .NET, XML, and SQL.

Responsibilities:

Work with clinical end users to define and document functionality enhancements that improve business process workflow, enhance customer communication, and generate meaningful healthcare quality metrics.
Customize and configure system software to meet business requirements, including limited SQL code development and executing SQL queries to evaluate and troubleshoot issues.
Utilize software tools to request, track, and manage project work, including granular time spent on tasks.
Thoroughly document user functional design requirements, evaluate scope, and recommend solutions.
Develop test plans, create test cases, execute testing, and ensure alignment with business requirements and objectives.
Coordinate application implementation for new clients and version releases for existing clients.
Manage small to large projects, including defining schedules, assigning tasks, monitoring progress, and reporting status.
Write user documentation, release notes, training materials, and document solutions in a knowledge base.
Provide training and user support to business clients.

Qualifications:

Bachelor degree in Business, Information Systems, Computer Science, or related field.
5+ years of experience as a Business Analyst or Business Systems Analyst.
Fluent in business process mapping and use of flow diagram software (Visio, SmartDraw, etc.).
Familiarity with web-based application development technologies such as .NET, XML, and SQL.
SQL development experience preferred.
Exceptional verbal and written communication skills with strong team orientation and excellent interpersonal skills.
Excellent organization, project management abilities, strong analytical and problem-solving skills.

Equal Opportunity Employer:

Knowledge Services is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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