Tenant Services Representative

3 days ago


Houston, Texas, United States BE STAFFING SOLUTIONS, LLC Full time

Estimated salary: $80,000 - $100,000 per year.

About the Opportunity

We are seeking an experienced Tenant Services Representative to join our team at BE STAFFING SOLUTIONS, LLC. As a key member of our Voucher Program team, you will be responsible for providing support to participants, landlords, and other stakeholders, ensuring compliance with HUD regulations and company policies.

Main Responsibilities
  • Provide excellent customer service to participants, landlords, and other stakeholders, resolving issues and providing support as needed.
  • Collaborate with other team members to ensure accurate and timely processing of voucher applications and renewals.
  • Maintain accurate and detailed records, including participant files and financial reports.
  • Develop and implement processes to improve efficiency and effectiveness of the HCV program.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • At least four years of experience in public housing, case management, or a related field.
  • Certification in income, rent, and voucher program administration required within the first year of employment.
  • Valid Texas driver's license and eligibility for coverage under Houston Housing Authority fleet auto insurance.


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