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Psychiatric Medical Assistant
2 months ago
Aster Mental Health is seeking a skilled Psychiatric Medical Assistant to join our team. As a key member of our clinical support staff, you will play a vital role in providing high-quality patient care and support.
Key Responsibilities- Administer and monitor Transcranial Magnetic Stimulation (TMS) treatments to patients
- Administer and monitor patients undertaking Spravato Esketamine treatments
- Undertake clinical tasks (e.g., taking vital signs) with patients
- Respond to incoming patient inquiries related to medication requests, health forms, patient questions, etc.
- Build relationships with patients during their treatment sessions
- Coordinate patient care with their in-house treatment team
- Reach out to potential referral sources (therapists, physicians, etc.) in the local community to promote our medication management, therapy, TMS, and esketamine treatment availability
- Provide administrative support to the front office team, as availability allows
- High school diploma or GED
- Successful completion of a medical assistant program
- Two years of related previous work experience in a psychiatric outpatient setting is preferred, but not required
- Ability to effectively speak, read, and write English
- Ability to perform basic math and quantitative measurements, e.g., obtain height and weight, read blood pressure monitors, etc.
- Excellent customer service skills and ability to communicate in a courteous, pleasant, and professional manner
- Organizational skills to set priorities and efficiently complete assigned work
- Ability to accurately interpret and utilize basic medical terminology and abbreviations
- Ability to work independently and to make decisions based on department policies and established procedures
- Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information
- Must be able to maintain strict adherence to protocols related to confidential or sensitive information
- 401(k)
- Company-sponsored 401(k) match
- Vision Insurance
- Dental insurance
- Health insurance
- Unlimited vacation
