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Night Auditor

1 month ago


La Puente, California, United States Pacific Palms Resort Full time

We are seeking a detail-oriented Night Auditor to join our team at Pacific Palms Resort. As a Night Auditor, you will be responsible for welcoming guests at registration, checking them out in a professional manner, and assisting in the accurate completion of night audit processes.

Key responsibilities include:

  • Registering guests in a timely manner and ensuring registration cards are signed and a method of payment is provided.
  • Answering all telephone calls within 3 rings and utilizing a proper scripted greeting.
  • Maintaining guest accounts by posting all charges and payments accurately.
  • Processing deposits and all forms of payment according to resort policy.
  • Auditing, balancing, and preparing room information to provide room management with a picture of how they are performing.
  • Auditing, balancing, and reporting on all food and beverage outlets, including checks, over/short figures, tally sheets, deposits, counts, house charges, and promotional materials.

Requirements include:

  • Excellent communication skills in English (written and spoken).
  • Good knowledge of Microsoft Windows, including Word and Excel.
  • Preferred experience in Night Audit, Front Desk, or Bank Teller.

Pacific Palms Resort is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.