Restaurant Operations Manager

7 days ago


Waukesha, Wisconsin, United States McDonald's Full time

About Us

At McDonald's, we strive to be a place where everyone is welcome and included. Our mission is to serve the world some of its favorite food, made with love and care. We are committed to delivering exceptional customer service, every time, every day.

The Role

We are seeking an experienced Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will be responsible for leading a high-performing restaurant team to deliver exceptional customer experiences while driving sales growth and profitability.

Your Key Responsibilities

  • Lead by Example: Demonstrate leadership skills, maintain a positive attitude, and embody the values of our company.
  • Drive Sales Growth: Develop and implement strategies to increase sales, drive customer engagement, and enhance customer satisfaction.
  • Team Management: Hire, train, and develop high-performing teams to ensure exceptional customer experiences.
  • Operational Excellence: Maintain high standards of quality, cleanliness, and safety in the restaurant.
  • Communication: Foster open communication among team members, customers, and stakeholders.

Requirements

  • Leadership Experience: Proven track record of leading high-performing teams in a fast-paced environment.
  • Customer Service: Excellent customer service skills with a focus on delivering exceptional experiences.
  • Operations Management: Strong understanding of restaurant operations, including inventory management, scheduling, and labor control.
  • Communications: Effective communicator with strong interpersonal and presentation skills.

Benefits

  • Competitive Salary: Attractive compensation package with opportunities for growth and advancement.
  • Benefits Package: Comprehensive benefits program, including medical, dental, and vision insurance.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.

About Us

McDonald's is a global leader in the quick-service restaurant industry, serving over 64 million customers daily across more than 100 countries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously improve and expand our services.



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