Customer Service Representative

6 days ago


Minnetonka, Minnesota, United States Blue Star Partners LLC Full time

We are seeking a highly organized and empathetic Customer Service Representative to join our team at Blue Star Partners LLC. As a key member of our customer support team, you will be responsible for providing exceptional service to customers through inbound and outbound calls. Your primary goal will be to deliver accurate information and resolve issues efficiently.

Job Responsibilities:

  • Provide exceptional customer service through inbound and outbound calls.
  • Utilize a database to retrieve and manage customer or company information.
  • Follow detailed instructions and use various resources to ensure accurate and efficient information delivery.
  • Demonstrate patience, tact, empathy, and problem-solving skills in every customer interaction.

Requirements:

  • 0-3 years of experience in a call center environment.
  • Medical billing background is fine but must come with empathy for the target population they serve.
  • Must be an independent driver of process as they will work with larger teams for required collaboration.
  • Call Center experience must be within the Medical industry.

Compensation:

$15/hour, 25 hours/week, period from 09/30/2024 to 08/29/2025 with possibility of extension.



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