RN Case Manager
1 day ago
We are seeking a skilled RN Case Manager to join our team at UnitedHealth Group. As a key member of our clinical operations team, you will play a critical role in supporting our diverse member population with education, advocacy, and connections to the resources they need to feel better and get well.
Key Responsibilities- Make outbound calls and receive inbound calls to assess members' current health status
- Make referrals to outside sources
- Identify gaps or barriers in treatment plans
- Provide patient education to assist with self-management
- Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
- Support members with condition education, medication reviews, and connections to resources such as Home Health Aides or Meals on Wheels
- Works with less structured, more complex issues
- Serves as a resource to others
- Undergraduate degree or equivalent experience
- Current, unrestricted RN license in the state of employment
- 3+ years of experience in a hospital, acute care, or direct care setting
- Ability to support a Hybrid work schedule, including consumer-centric hours (11a - 8p CST) two days a week
- Ability to type and have the ability to navigate a Windows-based environment
- BSN
- Certified Case Manager (CCM)
- Case management experience
- Experience or exposure to discharge planning
- Experience in discharge planning or utilization review
- Experience in a telephonic role
- Experience in a leadership, account management, or client-facing role
- Background in managed care
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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