Sales Consultant

We are seeking a skilled Sales Consultant to join our team at Ulrich Lifestyle Structures in Santa Clarita. As a key member of our sales team, you will be responsible for guiding customers through our design process, creating tailored solutions, and driving store traffic through effective lead generation.

• You will serve as the first point of contact for customers, building rapport and understanding their needs through discovery questions.
• You will handle leads from various sources, including walk-ins, online inquiries, and CRM follow-ups.
• You will actively post on Facebook Marketplace and community groups to drive store traffic and generate organic leads.

• Customer Consultation & Design: Connect with customers, build rapport, and guide them through our process using discovery questions.
• Lead Management: Handle leads from various sources-walk-ins, online inquiries, and CRM follow-ups.
• Organic Lead Generation: Actively post on Facebook Marketplace and community groups to drive store traffic.
• Sales Process Execution: Use established sales procedures to uncover customer motivations, overcome objections, and close sales.
• Customer Engagement: Convert all in-store visits into CRM leads and capture essential information.
• Closing Sales: Aim to close at least 50% of encounters, build value, and create urgency.
• Store Presentation & Marketing Support: Maintain merchandising standards, create content, and drive foot traffic.
• Post-Sale Support: Follow up with customers to confirm satisfaction, request reviews, and ask for referrals.

• Base Salary: $40,000 - $48,000 per year, based on experience.
• On-Target Earnings: Expected $80,000 - $100,000.
• Performance-Based Bonuses
• Benefits: Health insurance, PTO, 401(k), and more.
• Professional Development: Ongoing training opportunities.

• Location: Santa Clarita Retail Store (in-person role).
• Hours: Monday-Friday (9:30 am - 6:00 pm), Saturdays (8:00 am - 4:00 pm); one weekday off (Sunday closed).

• Strong Communication Skills: Proven ability to communicate effectively with customers, colleagues, and management.
• CRM Experience: Experience with CRM software, preferably HubSpot.
• Negotiation Skills: Proven ability to negotiate and close deals.
• Rapport-Building Abilities: Ability to build rapport with customers and colleagues.
• Social Media Content Creation Skills: Ability to create engaging content for social media platforms, particularly Facebook Marketplace.
• Customer-Focused Mindset: Strong customer service skills and a customer-focused mindset.

Why Choose Ulrich? We are built on core values that include continuous improvement, treating others with respect, stewardship, and extreme ownership. These values drive our commitment to customer satisfaction and quality craftsmanship.