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Customer Service Representative

2 months ago

Orange City, Florida, United States Fairwinds Full time

**About Fairwinds Credit Union**

At Fairwinds Credit Union, we're dedicated to helping our members achieve financial freedom and success. As a trusted financial advisor, you'll play a vital role in providing exceptional customer service and helping our members achieve their financial goals.

**Key Responsibilities**

As a Member Service Representative, you'll be responsible for:

  • Providing problem resolution for our members
  • Performing financial transactions and maintaining accurate records
  • Recommending credit union products and services to meet our members' needs
  • Providing account services such as money orders, official checks, and safe deposit boxes
  • Delivering exceptional customer service throughout our members' financial journey

**What We Offer**

As a valued member of our team, you'll enjoy:

  • Competitive benefits, including medical, vision, and dental coverage
  • A 401(k) match at 6%
  • Paid vacation and sick time that doesn't expire
  • Wellness reimbursement and tuition reimbursement
  • Life insurance

**Requirements**

To be considered for this position, you'll need:

  • A high school diploma or GED equivalent
  • At least 1 year of experience in retail and/or sales, with a focus on customer service and problem-solving
  • Cash handling experience and ability to analyze problems and recommend efficient solutions