Maintenance Supervisor

6 days ago

Phoenix, Arizona, United States Avenue5 Residential Full time
About the Maintenance Supervisor Position

We are seeking a highly skilled Maintenance Supervisor to join our team at Avenue5 Residential. As a key member of our maintenance team, you will be responsible for ensuring the day-to-day maintenance operations and physical upkeep of our assigned properties are carried out to the highest standards.

Key Responsibilities:
  • Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make-ready standards are met.
  • Review and track progress of service requests and identify chronic maintenance issues.
  • Respond to maintenance-related issues in a timely manner while maintaining a professional demeanor.
  • Perform various maintenance functions, including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance, and more.
  • Perform general carpentry duties, such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
  • Perform proactive preventative maintenance, including siding, painting, lighting, sprinkler, pool, golf-cart, elevator, and more.
  • Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and resident satisfaction.
  • Daily inspection of property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and identify issues requiring maintenance, repair, or replacement.
  • Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods.
  • Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property.
  • Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
  • Help monitor response times for emergency on-call/after-hours maintenance assignments and address issues as needed.
  • Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal and interact courteously and professionally with current and potential residents at all times.
  • Foster a positive, active, and collaborative relationship with residents, other properties, and associated agencies.
  • Conduct pre-move in and post-move out apartment inspections and ensure timely completion of quality unit turns.
  • Act as mentor to maintenance team.
  • Maintain a professional demeanor and appearance at all times, promoting the same to the entire team.
  • Responsible for the administration of the company risk management program.
  • Complete special projects as assigned by maintenance supervisor and/or property manager.
  • Promptly communicate with the property manager concerning all maintenance issues at the property.
  • Solicit suppliers and contractors when work is necessary and monitor that they are compliant according to company policy.
  • Work with the property manager to ensure the team and the property are compliant per company, ownership, state, and federal policies and standards.
  • Walk property weekly with property leadership to collaborate on property challenges and operations.
  • Responsible for ensuring maintenance costs remain within allotted property budget and providing input on expenses for future budgets.
Requirements:
  • High school diploma or equivalent required.
  • At least three years of experience in the property management industry required.
  • At least one year of experience in a maintenance supervisor role strongly preferred.
  • Possess general maintenance and carpentry skills.
What We Offer:
  • Competitive pay plus basic life insurance and matching 401K contributions.
  • Generous time-off plan includes 10 paid holidays, including a community service day and your birthday.
  • Mentoring, professional development, discounts, tuition reimbursement, and a robust recognition program.
About Avenue5 Residential:

We are a fast-growing property management company with a passion for empowering our associates and delivering exceptional results. Our core beliefs include putting people and partnerships first, empowering associates, focusing on solutions, championing ideas that accelerate success, and delivering proof over promises.

Experience our award-winning culture, recognized as one of the Best Places to Work MultifamilyTM, Certified as a Great Place to Work since 2017, and listed as one of the Best Workplaces in Real EstateTM.

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