Fitness Center Representative

2 days ago


Red Bluff, California, United States Taymax Group Full time

{"h1": "Member Services Representative", "p": "At Taymax Group, we're committed to providing a high-quality fitness experience in a welcoming, non-intimidating environment. As a Member Services Representative, you'll play a key role in creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests. ", "ul": [{"li": "Greet members, prospective members, and guests, providing a superior level of customer service."}, {"li": "Handle all front desk related activities, including answering phones, checking members into the system, taking prospective members on tours, and signing up new members."}, {"li": "Facilitate needed updates to member accounts and respond to member questions and concerns in a timely and professional manner."}, {"li": "Assist in maintaining the neatness and cleanliness of the club, including completing daily assigned tasks, helping complete priority cleaning lists, and performing walk-around and bathroom checks."}], "h2": "Qualifications", "ul": [{"li": "Must be 18 years of age or older."}, {"li": "High School diploma/GED equivalent required."}, {"li": "Customer service background preferred."}, {"li": "Basic computer proficiency."}, {"li": "Punctuality and reliability are a must."}, {"li": "Ability to work independently as well as part of a team."}, {"li": "A positive, upbeat attitude and a passion for fitness and health."}, {"li": "Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations."}, {"li": "Strong listener with the ability to empathize and problem solve."}, {"li": "Demonstrate diplomacy in all interactions while using appropriate behavior and language."}], "h2": "Physical Demands", "p": "Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift."}



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