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Healthcare Analytics Specialist

2 months ago


Grand Rapids, Michigan, United States Spectrum Health Full time

Job Overview

As a key member of a collaborative, cross-functional team, the Business Intelligence (BI) Analyst transforms data into actionable insights, understanding how this information supports essential business operations and communicating findings for optimal organizational impact. BI Analysts play a vital role in fulfilling the data analysis, reporting, and business intelligence requirements of the organization. A deep understanding of the business is crucial for identifying and resolving significant challenges. They ensure the delivery of accurate, consistent, and trustworthy data, making it readily accessible for users, whether for direct use or integration with other systems. BI Analysts also educate and guide stakeholders in leveraging data as a strategic analytical resource. They engage with clients to ascertain business needs, set priorities, and define key performance indicators (KPIs). This includes collaborating with business or clinical teams to design and document dashboards, alerts, reports, or applications. The role involves facilitating information collection, structured documentation, and presenting insights effectively. BI Analysts must possess a keen interest in uncovering deeper insights, crafting narratives from data, and influencing decision-making processes. Teamwork is essential in this position.

Key Responsibilities

Develop visual design solutions and user-friendly reports and dashboards utilizing analytics tools to provide insights. Analyze, design, code, configure, test, debug, deploy, document, and maintain reporting assets. Employ suitable methodologies for data collection, analysis, and presentation using fundamental BI reporting tools. Collaborate effectively with internal and external stakeholders to gather reporting requirements and develop tailored solutions. Serve as a liaison between business units and report/dashboard developers, articulating reporting needs to meet stakeholder expectations. Exhibit strong organizational and time management capabilities. Partner with senior analysts to ensure ongoing monitoring of processes and services for data accuracy, quality, effectiveness, and efficiency. Support quality improvement initiatives and processes. Conduct job-related duties in accordance with established standards, mentoring less experienced BI Analysts. Provide analytics that transform data into critical insights for understanding systemic business needs. Actively engage in safety initiatives and risk mitigation strategies as appropriate, completing all required safety competencies in a timely manner. Perform additional duties as assigned.

Benefits of Joining Spectrum Health

Comprehensive benefits package designed to support your financial, health, and work/life balance objectives. On-demand pay program for flexible financial management. Access to a discounts directory offering deals on various services and products. Optional coverage for identity theft protection, home and auto insurance, and pet insurance. Traditional and Roth retirement plans with service contributions and matching savings.

Required Qualifications

Essential

Bachelor’s Degree or equivalent in business, liberal arts, computer science, software development, information systems, database management, mathematics, engineering, or a related field. Minimum of 2 years of relevant professional experience. Experience with health insurance data, particularly from commercial payers. Ability to work in a hybrid environment.

Preferred Qualifications

Experience in a process improvement setting. Familiarity with project management tools (e.g., Jira, Miro).

About Spectrum Health

At Spectrum Health, you will play a crucial role in delivering personalized healthcare to our patients, members, and communities. We are dedicated to investing in your growth and development. Our exceptional teams consist of collaborators, leaders, and innovators who are committed to our shared mission of improving health, fostering humanity, and inspiring hope. Join a nationally recognized health system with a vision for ongoing advancement and excellence.

Work Environment

Spectrum Health is committed to maintaining a safe workplace for our team members, patients, visitors, and the community. We uphold a drug-free workplace policy and require compliance with vaccination standards for team members in on-site or hybrid roles. We are dedicated to supporting prospective team members who need reasonable accommodations during the application process or to perform essential job functions.

Spectrum Health is an equal opportunity employer, providing equal employment opportunities to all qualified individuals without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

Our interconnected, collaborative culture encourages all employees to bring their authentic selves to work, which is vital to the health of our organization. As a healthcare system, we advocate for equity in caring for our patients, communities, and each other. We offer ongoing resources to advance our values of diversity, equity, and inclusion in all aspects of our work.