Sales Associate

1 week ago

Colorado Springs, Colorado, United States Century Park Associates Full time

Job Summary

The Sales Associate drives the community's sales efforts, assists in the design and execution of the marketing plan, reaches occupancy goals, and follows Century Park's standards in accordance with all laws, regulations, and company policies. Reports to the Sales Director.

Key Responsibilities

  • Ensures leads database is accurate and current
  • Ensures waitlist is accurate and current
  • Ensures list of primary and secondary referral sources in the local market is accurate and current
  • Ensures sales reports are accurate and timely
  • Ensures move-in documentation is accurate and timely
  • Tracks new residents to determine where they resided before moving into the community
  • Conducts demographic analysis to determine the highest concentrations of prospective residents in the local market
  • Assists in planning, developing, executing, driving, and evaluating the community's strategic marketing plan
  • Maintains compliance with budget in labor and expense control, maintaining a written record of expenditures
  • Tracks all marketing results (leads generated, tours, etc.)

Requirements

  • BS degree preferred or equivalent experience
  • Minimum of (1) one year successful sales experience with senior living preferred
  • Must have reliable transportation, be willing and able to travel if necessary
  • Must have excellent written and verbal communication skills
  • Must have a valid driver's license in the current state with a satisfactory driving record per Century Park's standards
  • Must be proficient in Microsoft Word, Excel, and Outlook
  • Must demonstrate an outgoing, energetic personality with excellent listening skills and the ability to persuade others
  • Must have expert knowledge in the field of practice
  • Must possess the ability to work with little supervision and make independent decisions when circumstances warrant
  • Must understand the urgency to build occupancy with the ability to gain referrals and build new sources of business
  • Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the sales department
  • Must demonstrate effective follow-through and follow-up with prospective and referral source leads
  • Must demonstrate excellent customer service and hospitality
  • Must display effective networking skills, account management skills, and the ability to build rapport and trust quickly
  • Must demonstrate effective follow-through and follow-up with marketing leads
  • Maintains confidentiality of all proprietary and/or confidential information
  • Must understand and follow company policies, including harassment and compliance procedures
  • Displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training

About Century Park Associates

At Century Park Associates, we are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We take pride in providing an atmosphere where relationships of trust, leadership, and personal ethics are not only valued, but expected of all our associates. Our people come first approach ensures that excellence, respect, and outstanding service are apparent in all we do as an organization. We believe in caring for and loving our residents and strongly support their ability to continue growing, learning, and contributing. Every day, team members at Century Park Associates choose to go beyond their job descriptions, exceeding expectations, on behalf of their residents. They have learned that those who go the extra mile receive rewards happiness of heart and peace of mind.

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