Virtual Travel Consultant

2 weeks ago


Grand Junction, Colorado, United States Happy Vibes Travel Full time
Job Overview

Join Happy Vibes Travel as a Virtual Travel Assistant, where you can work from the comfort of your home. This role involves organizing travel itineraries, selecting destinations, and planning activities for clients worldwide. We are a well-established company with over 70 years of experience in the travel industry, and we provide comprehensive training for those new to the field.

Key Responsibilities:

  • Act as the main point of contact for clients, delivering exceptional concierge-level service throughout their travel journey.
  • Respond promptly to inquiries via phone, email, and online submissions.
  • Research and arrange both domestic and international travel packages, including flights, accommodations, tours, and transportation.
  • Collaborate with leading suppliers to secure the best travel options for clients.
  • Become proficient in various online booking platforms and travel resources.
  • Handle pricing and cost calculations for modifications or additional trip services.
  • Process e-tickets and manage credit card transactions securely over the phone.

Travel Planning and Sales:

  • Design and sell travel arrangements, including transportation, lodging, insurance, and other travel-related services.
  • Work closely with clients to assess their preferences and provide tailored recommendations on destinations, travel methods, dates, costs, and accommodations.

Qualifications:

  • No prior experience is required; training will be provided.
  • Excellent customer service skills are essential.
  • Strong written and verbal communication abilities.
  • Ability to organize tasks effectively and manage multiple responsibilities.
  • Job Type: Full-time or part-time positions available.

Benefits:

  • Flexible working hours, allowing you to manage your schedule effectively.
  • Opportunity to create a personalized website for professional representation.
  • Access to ongoing training to stay updated on industry trends and practices.

Client Interaction:

  • Provide clients with essential information, brochures, and travel publications to enhance their travel experience.
  • Maintain effective communication with clients to address their needs and ensure a seamless travel process.

Booking and Financial Management:

  • Coordinate transportation bookings, hotel reservations, and manage payments and fees.
  • Utilize promotional strategies and prepare materials to market travel packages effectively.

Issue Resolution:

  • Proactively address and resolve any issues, complaints, or refund requests to maintain high customer satisfaction.
  • Employ effective conflict resolution techniques to ensure a positive experience for clients.

Industry Engagement:

  • Participate in seminars and workshops to stay informed about the latest trends in the travel industry.
  • Build and nurture relationships with tour operators to enhance service offerings.

Skills Required:

  • Fluency in English; additional languages are a plus.
  • Strong sales acumen and commercial insight.
  • Excellent interpersonal and negotiation skills.

If you have a passion for travel and a commitment to providing outstanding service, we encourage you to consider this opportunity with Happy Vibes Travel. Enjoy the flexibility of remote work while contributing to memorable travel experiences for our clients.



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