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Sales Associate

2 months ago


Burlington, North Carolina, United States Lands' End Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Lands' End. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Provide highest degree of customer service, including greeting customers, suggesting solutions based on customer interests and needs, and processing customer transactions efficiently.
  • Drive sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions.
  • Maintain knowledge of Lands End products and services, along with current fashion trends to enhance level of customer service and generate sales.
  • Perform markdown and other promotional activities as needed, and maintain knowledge of Lands End website navigation to leverage for customer solutions when the product is not available in the store.
  • Responsible for stock replenishment and adhering to visual brand standards.

Requirements:

  • Excellent selling skills and ability to communicate effectively with customers and fellow employees.
  • Ability to receive feedback and take action when appropriate, and flexible and adaptable to change.
  • Knowledge of Lands End merchandise is strongly preferred, and previous experience in retail is also preferred.
  • Availability and flexibility to work varied hours to support the needs of the business, and ability to stand for long periods of time and lift boxes up to 40 pounds.

Equal Opportunity Employer: Lands' End is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.