Customer Service Representative
3 days ago
- This role involves performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement.
- Assists with updating respiratory grid
- Clears previous days route and checks all paperwork for accuracy and completeness
- Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner
- Completes SOPs/CMNs and documents on tracking log
- Complies with all applicable company policies and procedures to meet JCAHO and company standards
- Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries
- Maintains referral log
- Monitors office supplies
- Prepares deposit for location on a weekly basis
- Prepares invoices for next day routes
- Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
- Provides service for all retail/walk-in equipment requests
- Provides technical assistance to customers
- Verifies Medicare, Medicaid, and private insurance coverage information
- Works with outside agencies to resolve customer issues
The estimated salary range for this position is between $17-$22 per hour, depending on experience. This rate may vary based on location, with Co Springs and Denver-Lakewood-Westminster areas having higher rates.
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Customer Service Representative
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Customer Service Representative
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Automotive Customer Service Representative
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Automotive Customer Service Representative
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Customer Support Representative
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Windsor, Colorado, United States Rotech Healthcare Full timeJob SummaryWe are seeking a dedicated Customer Service Representative to join our team. This role involves performing tasks and communication related to patient information concerning the service of durable medical equipment and respiratory products with patients, coworkers, and referral sources. In this position, you will be responsible for ensuring patient...
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Customer Experience Associate
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Healthcare Customer Support Specialist
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Healthcare Customer Support Professional
3 days ago
Windsor, Colorado, United States Rotech Healthcare Full timeJob SummaryRotech Healthcare is seeking a dedicated Customer Service Representative to join our team. In this role, you will be responsible for performing various tasks related to patient information and customer service.ResponsibilitiesUpdate respiratory grids.Process paperwork, including preparation of files for the Billing Department.Communicate with...
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Seasonal Guest Service Representative
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Healthcare Customer Service Professional
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Guest Services Representative
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Customer Experience Specialist
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Service Advisor
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USPS Delivery Driver Position
2 weeks ago
Windsor, Colorado, United States US Postal Service Full timeAbout the Job: We are seeking a reliable and detail-oriented individual to fill the position of Rural Carrier Associate with USPS. In this role, you will be responsible for delivering mail to customers along a specified rural route using a vehicle. Your primary responsibilities will include loading mail into vehicles, delivering mail to customers on a...
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Healthcare Product Specialist
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Windsor, Colorado, United States Rotech Healthcare Full timeAbout the JobThis Customer Service Representative role is an excellent opportunity to work in the healthcare industry and make a meaningful impact on patients' lives. As a representative, you will be responsible for coordinating patient information, processing paperwork, and completing batch reports for UPS deliveries.Key Responsibilities:Coordinate patient...
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Catering Delivery Professionals Wanted
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Corporate Catering Drivers Required
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Healthcare Equipment Support Specialist
3 days ago
Windsor, Colorado, United States Rotech Healthcare Full timeCustomer Service Representative OpportunityJob SummaryWe are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with...