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Team Leader at Wendy's

2 months ago


Stuart, Virginia, United States Meritage Hospitality Group Full time

Position Overview
As a Shift Supervisor at Wendy's, you will play a crucial role in leading our team to achieve operational excellence while ensuring a delightful experience for our customers. Your leadership will be pivotal in fostering a positive work environment and developing the skills of your team members.

Key Responsibilities

  • Oversee and guide Crew Members in their daily tasks to guarantee quality service and cleanliness.
  • Implement and monitor food safety protocols to ensure compliance.
  • Address and resolve customer inquiries and concerns effectively.
  • Complete necessary administrative tasks and reports on a daily, weekly, and monthly basis.
  • Participate in meetings as required by upper management.
  • Enhance your leadership capabilities and pursue growth opportunities within the company.

What You Can Anticipate
In this managerial role, you will benefit from:

  • Comprehensive medical and vision insurance.
  • A 401k plan with company matching contributions.
  • Discounted meals during your shifts.
  • Paid time off upon meeting eligibility criteria.
  • Access to wages through PayActiv for quick financial support.
  • Opportunities for career advancement.
  • A vibrant and enjoyable workplace culture.
  • A casual dress code, including jeans and company-provided shirts.

Qualifications
To be successful in this role, you should possess:

  • Demonstrated leadership abilities and alignment with our core values.
  • A minimum age of 18 years.
  • A high school diploma or equivalent educational background.
  • At least six months of supervisory experience in a restaurant, retail, or customer service setting.
  • The ability to manage multiple tasks while maintaining composure and a strong service orientation.
  • A willingness to obtain ServSafe certification by the end of your training period.
  • The capacity to work full-time, including a mix of days, nights, and weekends.
  • Strong problem-solving and decision-making skills.

Join us at Meritage Hospitality Group, where we are committed to nurturing talent and providing the necessary training for your success. We are proud to be an Equal Opportunity Employer, valuing diversity and inclusion in our workforce.