Frontline Career Development Specialist

1 month ago


Houston, Texas, United States Equus Full time
Workforce Solutions Representative Job Description:
We are seeking a highly motivated and detail-oriented individual to join our team as a bilingual customer service representative. As a key member of our team, you will be responsible for providing exceptional customer service, navigating office operations, and guiding customers towards their desired outcomes. If you have a strong background in customer service, a passion for helping others, and a commitment to excellence, we encourage you to apply.

Essential Duties and Responsibilities:
  • Deliver top-notch customer service to all clients
  • Navigate complex office operations to ensure seamless customer experience
  • Serve as a knowledgeable resource for customers seeking information about our services
  • Act as a liaison between customers and internal teams to resolve issues efficiently
  • Maintain accurate records and update MIS systems as needed
  • Contribute to a positive and inclusive work environment

Requirements:
High school diploma or equivalent required. Two years of experience working at Workforce Solutions or equivalent combination of education and experience preferred.

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