Community Impact Coordinator

2 weeks ago


Sandwich, Massachusetts, United States POAH Communities Full time
Community Impact Coordinator

POAH Communities is seeking a highly qualified individual to serve as a Community Impact Coordinator/Resident Services Coordinator for our two properties LeClaire Village & Terrapin Ridge.

Responsibilities
  • Assess the needs of residents and families by administering an annual resident survey
  • Develop and implement supportive service programming in collaboration with residents, site staff & management and local community service providers
  • Coordinate the delivery of services with local human service providers
  • Identify promising programs or opportunities for youth and families in the community, examples include: health workshops, benefits enrollment, meal delivery programs, community building activities and more.
  • Maintain all necessary information regarding services to residents in a confidential manner following the regulatory guidance provided by HUD.
  • Establish program targets, track and measure progress. Analyze and use outcomes data as the basis for continuous program improvement, then report program outcomes to internal and external stakeholders
  • Effectively communicate with residents by newsletter, flyer, bulletin board, etc., to ensure residents are informed of available resources and programs
  • Remain updated on Fair Housing, EIV, ADA, mandated reporting and other pertinent HUD rules and regulations and lease, house rules and related documents governing tenant residency at the assigned community
  • Attend all required meetings and prepare and participate in additional and/or special Projects, as required from time to time by the Property Manager.
Qualifications
  • Minimum of three years prior experience in resident/social service programs (preferably in affordable housing)
  • Ability to work with and motivate diverse resident populations
  • Basic proficiency in the use of computers including Word and Excel
  • Demonstrated time management skills and proven organizational skills
  • Resident Coordinator certification is a plus
  • College degree ideally with a focus in social work, urban planning, public health, human services, or community development is a plus
Benefits
  • An Extensive Benefits Package Including PPO Medical, Vision, and Dental Insurance
  • Generous Time Off: 15 Days of PTO and 2 days of Personal Time in the First Year Plus 11 Paid Holidays
  • Competitive 401(k) Matching, up to 4% of pay
  • Wellness Program
  • Flexible Spending Accounts for Medical, Dependent Care, Transit and Parking
  • Tuition Reimbursement Program
  • Employee Referral Incentive Program
  • 12 Weeks of Paid Parental Leave
  • Bereavement Leave
  • Jury and Witness Duty Leave
  • Company-Provided Life and Accidental Death & Dismemberment Insurance

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poah.org.



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