Housekeeping Associate

1 week ago


Rockport, Massachusetts, United States Samoset Resort Full time
Job Title: Timeshare Housekeeping

Job Summary:

Clean and maintain sleeping rooms in timeshares to ensure a high level of guest satisfaction. Promote and uphold the Samoset Standards of Excellence, which include smiling, assuming responsibility, maintaining a well-groomed appearance, and exceeding guest expectations.

Key Responsibilities:
  • Strip and remake beds
  • Scrub kitchen appliances and replenish supplies
  • Vacuum rugs and spot clean upholstered furniture and draperies
  • Dust furniture and wash walls and woodwork
  • Empties and cleans wastebaskets and bags trash and waste
  • Sweep patios and clean patio furniture
  • Scrubs shower, tub, sink, and commode and replenishes bathroom supplies
  • Replaces light bulbs and reports maintenance issues to supervisor
  • Renders personal assistance to patrons as needed
  • Cross-trains for laundry, room attendant support, or house attendant as needed
Requirements:
  • No prior experience or training required
  • On-the-job training provided
  • Ability to read and interpret documents and present information effectively
  • Ability to apply common sense and follow instructions
Work Environment:

While performing the duties of this job, the associate is regularly exposed to wet conditions and strong odors and/or skin irritants from cleaning ingredients. The noise level in the work environment is usually quiet.

Expectations:

Smile and greet every guest, speak to each guest in a warm and friendly manner, and display genuine interest in the guest's needs. Anticipate guest needs and be flexible in responding to them. Be knowledgeable about your job and take ownership of guest issues and resolve them.



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