RN Case Manager Supervisor
2 weeks ago
The RN Case Manager Supervisor is responsible for overseeing the assessment, care, and integrated treatment of individuals residing at the State Supported Living Center (SSLC). This role involves planning, organizing, and managing the daily activities of RN Case Managers in accordance with SSLC and HHSC policies and procedures, state and federal rules and regulations, and ICF-IID standards.
Key Responsibilities:
• Sets goals and long-range plans for SSLC RN case management services
• Provides clinical direction and expertise to RN Case Managers
• Oversees RN case management performance indicators
• Conducts record reviews to audit the quality work performed by the RN Case Manager
• Provides feedback to the case manager and takes any corrective action needed
• Oversees the interaction of the RN Case Managers with individuals and teams
• Conducts periodic rounds/observations of the assigned RN Case Managers performing routine work on the home with individuals and staff members, and in unit meetings
• Collaborates with Nurse Manager and other involved managers to ensure RN Case Managers are prepared and providing accurate information and quality services
• Conducts monthly meeting(s) with RNCM and nurse managers to provide feedback and resolve issues
• Oversees the quality of the RN Case Managers participation in the individual's interdisciplinary team (IDT) and assists the RN Case Manager in resolving any issues that arise
• Participates in quality assurance reviews and other activities related to the development/enhancement/refinement of nursing policy and procedure in order to evaluate and improve the quality of nursing case management provided
• Develops and updates training curricula, including the RN Case Manager training curriculum, and provides training to new and incumbent RN case managers in collaboration with the Nurse Educator
• Provides in-service training to professional staff and other specialty areas as needed in collaboration with the Nurse Educator
• Oversees that required training is completed
• Assigns targeted training, such as training on nursing care plans, to RN Case Managers based upon audits/reviews
• Provides consultation, training, and technical assistance to nurses, IDT members, and others on standards and practices for nursing case management
• Facilitates, coaches, and supervises others in the development and deployment of strategies to ensure optimal levels of nursing case management services
• Establishes and maintains professional work relationships with individuals, co-workers, supervisors, ancillary staff, and visitors
• Mentors and coaches new RN Case Managers and other nursing staff within the scope of practice
• During rounds, ensures individuals have their supports and assists DSPs when necessary
• Attends various meetings as assigned and depending upon the needs of the SSLC, such as morning medical meetings, IDTs in the absence of the assigned RN Case Manager, medical provider meetings, human rights committee, level of supervision meetings, transition meetings, pre-placement visits, Quality Assurance/Quality Improvement (QAQI), and/or skin integrity/wound care meetings
• Completes any required actions and documentation following the meeting
• Participates in other work groups and processes as assigned, such as reviews of serious incidents, mortality review committee, state-and federal monitoring and review processes
• Oversees the records and documents provided by RN Case Managers for these reviews
• Provides direct care nursing services and responses to urgent matters as needed
• Administers medication, immunizations, and treatment, and observes patients for unusual symptoms and reactions
• Provides treatment to HHS employees injured in course and scope of employment
• Other duties as assigned, including but not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation
Requirements:
• Licensed to practice as a registered nurse in the State of Texas or a state that recognizes reciprocity through the Nurse Licensure Compact
• At least one (1) year experience as a practicing registered nurse is required
• At least two (2) years of experience as a practicing registered nurse in a health agency, hospital, or health-care facility is preferred
• Quality assurance monitoring experience is preferred
• Bachelor's degree is preferred
• Previous experience working with individuals with intellectual and/or developmental disabilities (IDD) is preferred
Additional Information:
• All applicants must pass a pre-employment drug screen, fingerprint criminal background check, and Client Abuse/Neglect Reporting System (CANRS), Employee Misconduct Registry, and Nurse/Aide Registry checks
• Males between the ages of 18 and 25 must be registered with the Selective Service
• All State Supported Living Center employees are subject to Random drug testing
• Flexibility in work hours may be required for this position
• The position may be required to work overtime and/or extended hours
• All applicants must be at least 18 years of age to be considered for employment at a state-operated facility
MOS Code:
• Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include: 66B-H, 66N/P/R, 290X, 46FX, 46NX, 46SX
• For more information, see the Texas State Auditor's Military Crosswalk at https://www.hhsc.state.tx.us/military-crosswalk.pdf
• HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
• I-9 Form - Click here to download the I-9 form.
• In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
• If you need assistance completing the on-line application, contact the HHS Employee Service Center at https://www.hhsc.state.tx.us/contact-us.
• If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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