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Retail Sales Associate

2 months ago

Phillipsburg, New Jersey, United States Michaels Stores Full time

We are seeking a highly motivated and customer-focused individual to join our team at Michaels Stores as a Service Team Member. As a key member of our store team, you will play a vital role in delivering an exceptional shopping experience for our customers.

Key Responsibilities:

  • Customer Service: Provide friendly and attentive service to customers, answering questions and helping them find what they need.
  • Store Operations: Assist with store opening and closing procedures, including receiving and processing merchandise, and maintaining a clean and organized store environment.
  • Checkout Experience: Ensure a fast and friendly checkout experience for all customers, handling transactions and resolving any issues that may arise.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with customers and team members.
  • Strong Problem-Solving Skills: Ability to resolve customer complaints and issues in a professional and courteous manner.
  • Basic Math Skills: Ability to handle cash and operate a point-of-sale system.