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Jewelry Sales Associate

2 months ago

Lacey, Washington, United States Kluh Jewelers Full time
Job Summary

We are seeking a highly motivated and experienced Jewelry Sales Associate to join our team at Kluh Jewelers. As a Jewelry Sales Associate, you will be responsible for providing exceptional customer service, selling merchandise and services, and meeting/exceeding individual and team sales goals.

Key Responsibilities
  • Sales and Customer Service: Sell merchandise and services to meet/exceed individual and team sales goals, provide sales presentations based on the features and benefits of our products and services, and create business through various methods of clienteling with new and existing customers.
  • Product Knowledge: Cultivate an in-depth knowledge of our products to provide the best experience possible for our customers, assist with maintaining an accurate inventory of all merchandise, and ensure merchandise security.
  • Design and Customization: Work 1-1 with clients through the design process to create custom jewelry items, and weld permanent jewelry custom bracelets, anklets, and necklaces onto clients.
  • Store Operations: Perform day-to-day store operations, including opening/closing procedures, using a POS system to enter & process customer orders/returns, buying/selling jewelry, managing inventory, processing special orders, evaluating jewelry for repair, arranging merchandise to promote sales, handling basic repairs, and ensuring the store is neat, clean, and organized throughout each business day.
Requirements
  • Experience: At least 2 years of jewelry sales, retail sales, and/or customer-facing experience required. Hospitality industry experience is preferred if the applicant does not have sales experience.
  • Location: Must live within 30 miles of Lacey, WA to be considered for this position.
  • Skills: Outgoing personality with an upbeat, positive, and enthusiastic attitude, goal-oriented and sales-driven with a passion to exceed the expectations of clients and the needs of our company, strong computer, typing/keyboarding, and data entry skills, excellent with customer communication, follow-up, and general project management, ability to demonstrate a genuine desire to assist and celebrate life's special occasions with clients, creative with jewelry design, able to visualize customer vision and make suggestions, capable of handling multiple projects/tasks at a time as well as working with others to accomplish tasks, genuine willingness to learn and desire to continually develop sales skills and knowledge of products and services, responsible, dependable, professional, honest, and self-motivated, exceptional organizational, listening, and verbal/written communication skills, ability to stand for extended periods of time, flexibility and willingness to adjust to scheduling needs, particularly for store events and during retail peak seasons.
  • Education: Minimum of High School Diploma or equivalent.
About Us

Kluh Jewelers is a locally owned, 4th generation family business serving the Lacey, WA area since 1958. We specialize in fine jewelry, estate jewelry, in-store jewelry repair, and custom design. We have generations of customers who call us their family jewelers because of our honesty, integrity, and our love of how we provide support to our community. Our culture is one of teamwork, fun, and professionalism. We create opportunities to learn, earn, and grow. We build strong relationships with our customers by offering expertise and excellence in customer experience. Kluh Jewelers is looking for professional, self-motivated individuals who love jewelry, and prefer working in a non-corporate environment where everyone's ideas are valued.