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Customer Service Team Lead

1 month ago

Oak Forest, Illinois, United States Domino's Pizza LLC Full time

Job Title: Assistant Manager

About Us:

Domino's Pizza LLC is a leading pizza delivery company that values its customers and employees. We are committed to providing excellent service and quality products.

Job Summary:

We are seeking an Assistant Manager to join our team. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive top-notch service.

Key Responsibilities:

* Lead a team of customer service representatives to ensure excellent service delivery
* Develop and implement strategies to improve customer satisfaction and loyalty
* Collaborate with the General Manager to achieve business objectives
* Provide coaching and training to team members to enhance their skills and knowledge
* Ensure that all team members are aware of and adhere to company policies and procedures

Requirements:

* 2+ years of experience in a customer-facing role
* Strong leadership and communication skills
* Ability to work in a fast-paced environment
* Willingness to learn and adapt to new situations

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and development
* A dynamic and supportive work environment

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.