Pharmacy Customer Service Representative
5 days ago
Sweetgrass Pharmacy and Compounding is dedicated to providing exceptional customer service and high-quality prescriptions. We strive to exceed our customers' expectations in convenience, service, and care.
Job Description:
The Customer Service Associate performs various customer service and clerical tasks in support of our mission in assisting patients and customers. This role is perfect for someone who wants to become a pharmacy technician, working full-time hours and Saturdays up to twice a month. Key responsibilities include interacting with walk-in customers, handling phone calls, assisting with over-the-counter medications, and shipping department tasks as needed.
Responsibilities and Duties:
- Deliver exceptional customer experiences through personalized service and product knowledge.
- Answer and handle incoming phone calls efficiently and effectively.
- Provide assistance with purchases, prescriptions, and other items offered for sale.
- Support the shipping department when required.
Education and Experience:
- Bachelor's Degree or Equivalent:
- Registered Pharmacy Technician a plus, but not mandatory
- A minimum of 1 year experience in customer-facing roles.
Salary:$35,000 - $45,000 per annum, depending on experience.
Benefits:
- We offer medical benefits, including two plans to choose from, with employer-paid premiums.
- Voluntary benefits from Companion Life for dental, vision, life insurance, accidental dismemberment and death insurance, short-term disability, and long-term disability.
- Paid time off up to 120 hours annually.
- Free parking and snacks provided.
- Quarterly employee outings and happy hours.
Skills and Qualifications:
- Pleasant demeanor and excellent communication skills.
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