Service Delivery Specialist
3 days ago
Pepsi MidAmerica is a leading beverage company that values customer satisfaction and excellence in service delivery.
We are seeking a Service Delivery Specialist to join our team and play a critical role in ensuring our customers receive exceptional service.
The estimated salary for this role is $50,000 - $70,000 per year, depending on location and experience.
Key Responsibilities:
- Follow up on customer complaints, orders, and questions to ensure satisfaction.
- Process equipment pick-ups, take orders from customers, and serve as public relations agent.
- Handle complaints and call-ins, logging calls and following up until issues are resolved.
Requirements:
- 2+ years of experience in customer-facing roles.
- Excellent communication and problem-solving skills.
What We Offer:
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