Service Delivery Specialist

3 days ago


Marion, Illinois, United States Pepsi MidAmerica Full time
Job Overview

Pepsi MidAmerica is a leading beverage company that values customer satisfaction and excellence in service delivery.

We are seeking a Service Delivery Specialist to join our team and play a critical role in ensuring our customers receive exceptional service.

The estimated salary for this role is $50,000 - $70,000 per year, depending on location and experience.

Key Responsibilities:

  1. Follow up on customer complaints, orders, and questions to ensure satisfaction.
  2. Process equipment pick-ups, take orders from customers, and serve as public relations agent.
  3. Handle complaints and call-ins, logging calls and following up until issues are resolved.

Requirements:

  • 2+ years of experience in customer-facing roles.
  • Excellent communication and problem-solving skills.

What We Offer:



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