Dining Experience Manager

3 weeks ago


Las Vegas, Nevada, United States Kyu Las Vegas Full time
Job Title: Dining Experience Manager

KYU Las Vegas is seeking a highly skilled and professional Dining Experience Manager to oversee the front-of-house operations of our fine dining restaurant. As a key member of our team, you will be responsible for creating a seamless and exceptional dining experience for our guests.

About the Role:
The Dining Experience Manager will be pivotal in managing guest relations, overseeing reservation systems, and ensuring efficient service. This role requires excellent communication and interpersonal skills, with a focus on customer service and problem-solving.

Responsibilities:
  • Greet and welcome guests with a warm and professional demeanor.
  • Manage reservations, including booking, modifying, and canceling.
  • Coordinate seating arrangements to ensure a smooth flow of guests.
  • Provide accurate wait time estimates and communicate with guests regarding their seating status.
  • Supervise and guide front-of-house staff to ensure excellent service.

Requirements:
  • High school diploma or equivalent qualification.
  • Certificate in Hospitality Management or related experience is a plus.
  • Minimum 3-5 years of experience in a similar role in a fine dining or upscale restaurant environment.
  • Excellent communication and interpersonal skills with a focus on customer service.
  • Strong leadership and organizational abilities.

Estimated Salary: $55,000 - $65,000 per year

Benefits:
  • Medical insurance.
  • Dental and vision insurance options.
  • Paid time off.
  • Employee dining discounts.


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