Dining Experience Manager
3 weeks ago
KYU Las Vegas is seeking a highly skilled and professional Dining Experience Manager to oversee the front-of-house operations of our fine dining restaurant. As a key member of our team, you will be responsible for creating a seamless and exceptional dining experience for our guests.
About the Role:
The Dining Experience Manager will be pivotal in managing guest relations, overseeing reservation systems, and ensuring efficient service. This role requires excellent communication and interpersonal skills, with a focus on customer service and problem-solving.
Responsibilities:
- Greet and welcome guests with a warm and professional demeanor.
- Manage reservations, including booking, modifying, and canceling.
- Coordinate seating arrangements to ensure a smooth flow of guests.
- Provide accurate wait time estimates and communicate with guests regarding their seating status.
- Supervise and guide front-of-house staff to ensure excellent service.
Requirements:
- High school diploma or equivalent qualification.
- Certificate in Hospitality Management or related experience is a plus.
- Minimum 3-5 years of experience in a similar role in a fine dining or upscale restaurant environment.
- Excellent communication and interpersonal skills with a focus on customer service.
- Strong leadership and organizational abilities.
Estimated Salary: $55,000 - $65,000 per year
Benefits:
- Medical insurance.
- Dental and vision insurance options.
- Paid time off.
- Employee dining discounts.
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