Customer Service Representative

3 days ago


Champaign, Illinois, United States Allied Universal Full time
About Allied Universal

Allied Universal is a leading security and facility services company in North America, providing rewarding careers that give you a sense of purpose.

Compensation Package

We offer an attractive compensation package, including a competitive salary of $20.00 per hour, medical, dental, and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks, and more for most full-time positions.

Job Summary

As a Security Officer with Allied Universal, you will serve and safeguard clients in various industries, such as commercial real estate, healthcare, education, government, and more.

Responsibilities
  • Provide exceptional customer service by carrying out safety and security procedures, site-specific policies, and emergency response activities.
  • Respond to incidents and critical situations in a calm, problem-solving manner.
  • Conduct regular and random patrols around the business and perimeter, adapting to working environments and conditions.
Requirements
  • Be at least 21 years old with a high school diploma or equivalent.
  • Possess effective written and oral communication and interpersonal skills to deal with all levels of personnel and the general public in a professional manner.
  • Licensing requirements are subject to state and/or local laws and regulations, which may be required prior to employment.
  • Driving Positions: possess a valid driver's license, one year of driving experience, a clean driving record, and the ability to safely operate a vehicle.
Benefits
  • Health insurance and 401(k) plans for full-time positions.
  • Flexible part-time and full-time schedules that fit your personal life goals.
  • Ongoing paid training programs and career growth opportunities.
  • DailyPay, WeeklyPay options.
  • Employee discounts through our perks program.
About You

We are looking for highly motivated individuals who can adapt to a dynamic work environment while maintaining professionalism and a calm demeanor under pressure.

This role requires heavy customer service background, strong communication skills, and the ability to handle crisis situations efficiently.



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