Customer Service Representative

3 weeks ago


Annapolis, Maryland, United States Anne Arundel Workforce Development Corporation (AAWDC) Full time
Job Summary:

We are seeking a highly skilled Front Office person to join our team at Annapolis hotel. The ideal candidate will have prior customer service experience and be able to exceed expectations of guests and team members.

Key Responsibilities:

  • Friendly greetings and recognition of personal guests
  • Daily review of arrival list and preparation of welcome amenities
  • Escorting VIPs to rooms and checking them in before arrival
  • Answering the telephone within three rings with a smile

Benefits include:

  • $15.50 - $17.00 per hour
  • Daily Pay
  • Free telemedicine and virtual mental health care access
  • Multiple health insurance options
  • 401k plan + company match
  • Paid time off for eligible team members
  • Holiday pay/ paid holidays
  • Pet insurance
  • Employee Assistance Program
  • Discounted hotel rooms
  • Savings Marketplace discounts on event tickets, electronics, gym memberships + more


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