Laboratory Information Technologist
4 days ago
Albany Medical Center is seeking a skilled Laboratory Information Technologist to join our team. As a key member of our laboratory services department, you will be responsible for managing laboratory data and information, utilizing your knowledge and clinical laboratory experience to ensure the delivery of quality laboratory products and services.
Key Responsibilities- Manage laboratory data and information, utilizing knowledge and clinical laboratory experience to ensure the delivery of quality laboratory products and services.
- Assist all laboratory areas in the delivery of quality laboratory products and services, with a primary focus on the preanalytical and post-analytical phases of laboratory services.
- Function as the primary advocate for the customer, utilizing effective written and verbal communication skills to work cooperatively with customers and employees.
- Support laboratory-marketing activities through excellent customer service and regular communication with clients and potential clients.
- Utilize the LIS and HIS computer systems to perform inquiries, order tests, enter results and comments, generate billing, issue credits, and generate worksheets.
- Direct routine and special courier runs (specimen pickup); deal with client special requests, and identify and resolve client/laboratory delivery problems.
- Bachelor's degree from an accredited college or university, with a degree in science, computer science, or business preferred.
- One year of experience in a computerized clinical laboratory, with experience as an ITI or similar role preferred.
- Excellent communication and customer service skills, with the ability to work cooperatively with customers and employees.
- Ability to analyze information from multiple sources, identify problems, collect data, establish facts, and draw valid conclusions to convert it to actionable knowledge.
- Ability to make responsible decisions, identify situations where delegation is appropriate, communicate expectations clearly, and follow up to ensure effective completion.
The technologist may be required to work day, evening, or night shifts, including weekends, holidays, and on-call. While performing the duties of this job, the employee may be exposed to infectious and hazardous chemicals as outlined in the department's Chemical Hygiene Plan.
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