Dining Room Server

2 days ago


Syracuse, New York, United States Crescent Services Full time
Job Overview:

As a Dining Room Server at Crescent Services, you will play a vital role in ensuring a positive guest experience. Your primary responsibilities will include setting up and clearing tables, stocking service stations, and assisting food servers with table service. You will be responsible for maintaining the cleanliness and organization of the dining area, as well as providing exceptional customer service to our guests.

Essential Job Functions:

  • Clear tables quickly and efficiently, resetting them for the next guests.
  • Maintain stock and cleanliness of service stations, ensuring all necessary equipment is available.
  • Provide excellent service to guests, including serving beverages, breads, and butter, and replenishing as needed.
  • Transport dirty tableware to the dishwashing area for proper cleaning.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform other job-related duties as assigned.

Required Skills and Abilities:

Must be able to communicate effectively in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Ability to work well with guests and colleagues. Must be willing to pitch in and help coworkers with their job duties. Knowledge of table settings and serviceware. Ability to lift and transport up to 50 pounds through a crowded room. Ability to move or push goods on a hand cart/truck weighing up to 150 pounds.

Performance Standards:

Customer Satisfaction:
Our guests are our top priority. Positive interaction with Crescent staff is key to a positive guest experience. Remain professional at all times, treating guests and associates with courtesy and respect. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:
In order to maintain a positive guest and associate experience, your work habits should meet and exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. Be adaptable to change in your work area and hotel procedures. Willingness to learn new skills and improve existing ones. Ability to solve routine problems and ask for help when needed.
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