Patient Care Specialist
1 week ago
At Xtreme Care, we strive to provide exceptional care services to our clients. As a Patient Care Specialist, you will play a crucial role in ensuring the seamless delivery of these services.
About the Job:The estimated salary for this position is $55,000 - $65,000 per annum, based on industry standards and location factors. This figure may vary depending on individual circumstances.
Job Description:As a Patient Care Specialist with Xtreme Care, your primary responsibility will be to coordinate home care services for clients. This involves scheduling appointments, assigning referrals as directed, and maintaining accurate records of patient status and hospitalizations.
- Schedule home care services for clients and ensure timely communication with caregivers and patients.
- Maintain accurate records of patient status, hospitalizations, and other relevant information.
- Conduct regular service calls to caregivers and patients to inform MLTC of any changes or updates.
- Manage multiple tasks concurrently using strong analytical thinking and problem-solving skills.
Your responsibilities as a Patient Care Specialist will include:
- Providing support and guidance to clients, their families, and external stakeholders.
- Maintaining confidentiality and adhering to legal and ethical standards when handling client records.
- Being available for rotating on-call duties outside of work hours, weekends, and holidays.
- Verifying timesheets and processing them accordingly.
- Covering staffing needs when caregivers call out.
To excel in this role, you should possess:
- Multitasking ability to manage multiple tasks and priorities effectively.
- Availability to rotate on-call duties with other administrative staff.
- Proficiency in Excel and Word, with experience in data management and record-keeping.
- Excellent verbal and written communication skills to interact with clients, families, and external stakeholders.
- Strong interpersonal and customer service skills to build trust and rapport with clients and caregivers.
This role requires:
- Prolonged periods of sitting at a desk and working on a computer.
- Able to carry, lift, push or pull items weighing up to 20 pounds.
We are seeking candidates with:
- At least one year of experience in Home Care or a healthcare setting.
- Bachelor's degree preferred but not required.
Please note that this job description is subject to change at any time without notice. We provide equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment based on protected characteristics.
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