Customer Service Representative

3 weeks ago


Boise, Idaho, United States Idaho Power Company Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Idaho Power Company. As a customer-focused expert, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.

About the Role

This is a regular full-time position with a competitive salary of $24.65 per hour, offering an excellent work-life balance with a Monday-to-Friday schedule. You will work in a fast-paced environment, using your excellent communication and interpersonal skills to provide top-notch customer service.

Key Responsibilities

- Provide positive customer experiences by responding to customer inquiries and resolving issues in a timely and professional manner
- Work in a high-performance team environment, utilizing your multitasking skills to handle multiple customer calls simultaneously
- Collaborate with colleagues to achieve team goals and objectives

Requirements

- High school diploma or equivalent required
- 1 year of experience in customer service or a related field preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment

Benefits

- Competitive salary and benefits package
- Opportunities for career growth and development
- Recognition and rewards for outstanding performance

About Us

Idaho Power Company is a leading energy provider in southern Idaho and eastern Oregon, committed to delivering reliable, affordable, and clean energy to our customers. We value our employees and offer a range of benefits and opportunities for growth and development.

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