Customer Service Specialist

4 days ago


Mokena, Illinois, United States Culligan 48MN Full time
Job Overview

Culligan Water is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and meeting their needs.

Key Responsibilities
  • Provide proactive sales support by developing close relationships with customers
  • Schedule service and delivery orders
  • Coordinate schedules with the service/operations team
  • Contact customers for purposes of scheduling additional services or offering maintenance plans
  • Refer unresolved customer grievances to designated departments for further investigation
Requirements
  • High school diploma or GED
  • Minimum of two years of customer service experience required
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word, excel, outlook)
  • Excellent communication skills, both written and verbal
About Culligan

Culligan International is a leading provider of water solutions for residential, commercial, and industrial customers. We offer a range of technologically advanced water filtration products, including water softeners, water filtration systems, and industrial water treatment solutions.



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