Operations Director

4 days ago


Pleasant Prairie, Wisconsin, United States Bertelsmann Full time
About the Position

We are seeking a highly experienced Client Growth Specialist to join our team at Bertelsmann. As a Client Growth Specialist, you will be responsible for managing key client relationships, including client engagement and negotiation on a daily basis.

The ideal candidate will have a strong background in sales and marketing, with a minimum of three years of experience in a similar role. Strong financial analysis skills and knowledge of WMS in a distribution environment (SAP preferred) are also required.

In this role, you will be responsible for:

  • Developing client presentations and participating in new product launches and overall development of the client;
  • Planning all logistics-related activities for upcoming launches, display builds, and distribution orders for both B2B and eCommerce B2C deliveries;
  • Oversight of operations in achieving service level agreements, efficiencies, and quality measurements;
  • Managing all client-related day-to-day issues, reporting, and invoicing;

You will also be responsible for serving as liaison between customer, client service representative, procurement, management staff, operational departments, and other distribution and logistics personnel.

About the Role

This is an excellent opportunity for a motivated and results-driven individual to join our team at Bertelsmann. The salary for this position is estimated to be around $80,000 - $110,000 per year, depending on experience.

Benefits

We offer a comprehensive benefits package, including medical, dental, vision, life insurance, and disability pay. Additionally, we offer 401(k) with company matching up to 6%, paid time off, flexible spending accounts, commuter benefits, and employee engagement activities.


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