Principal Platform Architect

4 weeks ago


Santa Clara, California, United States ServiceNow Full time
Job Description

At ServiceNow, we're transforming the way organizations work. As a Customer Outcomes Platform Architect, you'll play a critical role in helping our customers achieve their business goals by providing expert guidance on the ServiceNow platform.

This is a highly consultative role that requires strong technical expertise and excellent communication skills. You'll work closely with customers to understand their needs and develop tailored solutions that drive business outcomes.

Key responsibilities include:

  • Developing strong relationships with customers to understand their vision and goals
  • Translating business objectives into technical requirements and solutions
  • Collaborating with customers and ServiceNow teams to establish delivery operating models and ensure successful go-lives
  • Advocating for ServiceNow's advisory leading practices and industry use cases with customers

Qualifications:

  • 3+ years of experience in management consulting or a related field
  • Strong technical expertise in cloud-based systems and platforms
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

We're looking for a talented and motivated individual who is passionate about helping customers achieve their business goals. If you're a strong communicator with a technical background and a passion for customer success, we encourage you to apply.



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