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Area Supervisor

1 month ago


Gillette, Wyoming, United States Ross Stores Full time
Job Title: Area Supervisor

As an Area Supervisor at Ross Stores, you will play a vital role in ensuring the smooth operation of our stores. You will be responsible for supervising a team of Retail Associates, maintaining a safe and secure shopping environment, and providing exceptional customer service.

Key Responsibilities:
  • Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
  • Supervise and train Retail Associates to ensure they are executing to Company standards.
  • Ensure all areas of the store are clean, well-maintained, and merchandised to standard.
  • Process all merchandise with a sense of urgency and ensure all non-merchandise inbound deliveries are received and processed promptly.
  • Conduct regular audits to ensure compliance with Company policies and procedures.
  • Collaborate with Store Leadership to achieve sales goals and improve store performance.
Requirements:
  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior customer service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
Physical Requirements:
  • Ability to use all Store equipment, including PDTs, registers, and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull, and lift more than 25 lbs.
Supervisory Responsibilities:
  • Retail Associates
  • Stockroom Leads (where applicable)

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce.