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Retail Service Associate
2 months ago
North American Truck & Trailer, Inc. is seeking a dedicated Service Technician Assistant to join our dynamic team.
We pride ourselves on creating an energetic and supportive work environment. By becoming part of our organization, you will embark on a fulfilling career path with a leader in the trucking industry.
Position SummaryAs a Service Technician Assistant, your main duty will be to support skilled service technicians in their daily operations. You will play a crucial role in equipment upkeep, troubleshooting, and repair tasks while gaining valuable hands-on experience in the field.
Key Responsibilities- Repair Assistance:
- Work alongside service technicians to diagnose and fix equipment, systems, or vehicles.
- Provide tools, parts, and equipment to technicians as required.
- Follow safety protocols to maintain a secure working environment.
- Maintenance Duties:
- Perform routine maintenance tasks, including oil changes, filter replacements, and inspections.
- Keep tools, equipment, and workspaces clean and organized for optimal efficiency.
- Documentation:
- Maintain accurate records of service and repair activities, including observations during inspections.
- Document any issues, findings, and actions taken during repair processes.
- Parts Management:
- Assist in ordering and receiving parts and supplies, ensuring availability for service tasks.
- Manage inventory control and organize parts storage areas.
- Customer Engagement:
- Professionally interact with customers and provide assistance as needed.
- Clearly communicate repair or maintenance procedures and address basic customer inquiries.
- Training and Development:
- Actively engage in on-the-job training and skill enhancement under the guidance of experienced technicians.
- Participate in training sessions and workshops to broaden technical knowledge and skills.
- Tool and Equipment Management:
- Organize and maintain tools and equipment, ensuring they are in good working order.
- Learn to operate specialized tools and diagnostic equipment.
- Safety Compliance:
- Adhere strictly to safety protocols, including the use of personal protective equipment (PPE).
- Promptly report safety hazards or incidents to the supervisor.
- High school diploma or equivalent (additional technical education or certifications may be preferred).
- Strong mechanical aptitude and genuine interest in the field.
- Physical strength and ability to lift heavy objects, along with the capacity to work in physically demanding conditions.
- Basic understanding of hand tools and mechanical concepts.
- Excellent communication and teamwork abilities.
- Attention to detail and a commitment to safety.
- Willingness to learn and adapt to evolving technologies and equipment.
North American Truck & Trailer offers a competitive wage and benefits package, including:
- 401(k) retirement plan with company match
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short- and Long-Term Disability Insurance
- Paid Vacation, Sick, and Holidays
- OEM Training Incentive for Parts & Service personnel
- Discount on Parts/Labor and Vehicle Purchases
- Employee Referral Bonus
- Professional work environment
Join us and become part of a community that values your skills and respects your aspirations. At North American Truck & Trailer, you are not just an employee; you are part of our extended family, dedicated to achieving excellence together.