Frontline Team Manager
2 days ago
We are Firehouse Subs, a restaurant chain that prides itself on serving high-quality subs and exceptional customer service.
CompensationThe estimated salary for this position is $12-$15 per hour. Additionally, you will be eligible to receive paid time off for full-time employees, free meals, and an extra $1-2 per hour through tip sharing.
Job SummaryWe are seeking a Shift Lead to assist the General Manager in executing store operations during scheduled shifts. As a Shift Lead, you will be responsible for deploying team members and delegating tasks to complete daily systems and procedures with 100% integrity.
Key Responsibilities- Customer Service: You will be responsible for delivering an exceptional customer experience by greeting and thanking every customer with a smile and eye contact.
- Teamwork: Foster an environment of teamwork and ensure that all team members are working together seamlessly to provide excellent customer service.
- Store Operations: Execute quality store operations, including cleaning the store, small wares, merchandise, and physical plant as necessary.
To be successful in this role, you must have:
- Computer skills, including Microsoft software and register skills.
- The ability to stand, bend, reach, and scoop throughout assigned shifts.
- The ability to work in a walk-in refrigerator and freezer with temperatures ranging from 40 F to -10 F.
In addition to the compensation mentioned earlier, you will also have access to:
- A supportive and dynamic work environment.
- Ongoing training and development opportunities.
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