Frontline Team Manager

2 days ago


Louisville, Kentucky, United States Firehouse Subs Full time
About Us

We are Firehouse Subs, a restaurant chain that prides itself on serving high-quality subs and exceptional customer service.

Compensation

The estimated salary for this position is $12-$15 per hour. Additionally, you will be eligible to receive paid time off for full-time employees, free meals, and an extra $1-2 per hour through tip sharing.

Job Summary

We are seeking a Shift Lead to assist the General Manager in executing store operations during scheduled shifts. As a Shift Lead, you will be responsible for deploying team members and delegating tasks to complete daily systems and procedures with 100% integrity.

Key Responsibilities
  • Customer Service: You will be responsible for delivering an exceptional customer experience by greeting and thanking every customer with a smile and eye contact.
  • Teamwork: Foster an environment of teamwork and ensure that all team members are working together seamlessly to provide excellent customer service.
  • Store Operations: Execute quality store operations, including cleaning the store, small wares, merchandise, and physical plant as necessary.
Requirements

To be successful in this role, you must have:

  • Computer skills, including Microsoft software and register skills.
  • The ability to stand, bend, reach, and scoop throughout assigned shifts.
  • The ability to work in a walk-in refrigerator and freezer with temperatures ranging from 40 F to -10 F.
Additional Benefits

In addition to the compensation mentioned earlier, you will also have access to:

  • A supportive and dynamic work environment.
  • Ongoing training and development opportunities.


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