Restaurant Operations Manager

1 month ago


Kaneohe, Hawaii, United States McDonald's Full time

Restaurant Operations Manager Job Description

At McDonald's, we're looking for a skilled Restaurant Operations Manager to lead our team and drive success. As a key member of our restaurant management team, you'll be responsible for overseeing all aspects of restaurant operations, including food production, guest service, and crew management.

Key Responsibilities:

  • Lead the experience: Manage all aspects of the restaurant, including food production, guest service, and crew management.
  • Plan for success: Proactively lead and manage all people processes, including recruiting, hiring, and onboarding, staffing, performance management, training, coaching, and motivating.
  • Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
  • Take action first: Ensure food safety measures are set and achieved to McDonald's standards of excellence.
  • Inspire and empower: Maintain a high level of standard for guest and employee safety.
  • Be results-oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence.

Requirements:

  • HSD or GED preferred
  • Passion for helping and serving others (customers and fellow team members)
  • 1+ years' experience leading, motivating, and/or developing others or US Military Service
  • A commitment to excellence and safety in the workplace
  • Strong customer service and support focus
  • The ability to communicate effectively and anticipate customer needs
  • To provide solutions and make decisions in a fast-paced environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship, or any other class characteristic protected by federal or applicable state law.



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