Customer Experience Host
4 days ago
Keke's Breakfast Cafe - St. Augustine is a busy breakfast and brunch restaurant located in the heart of the city. We pride ourselves on serving high-quality food, providing exceptional customer service, and creating a warm and welcoming atmosphere for our guests.
Job DescriptionWe are seeking a highly motivated Host to join our team. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer experiences and ensuring that all guests have a memorable dining experience.
Key Responsibilities- Welcome and seat guests in a timely and efficient manner, taking into account their preferences and special requests whenever possible.
- Monitor wait times and communicate estimated waiting periods to guests, ensuring they are informed and comfortable throughout their visit.
- Manage the host area, floors, and door glass to maintain a clean and welcoming environment for our guests.
- Collaborate with servers and other staff to ensure excellent customer service and maximize guest satisfaction.
- No previous restaurant experience is required, but we do look for candidates who possess excellent communication skills, attention to detail, and a positive attitude.
- You must be able to work in a standing position for extended periods and be available to work various shifts, including mornings, evenings, and weekends.
- A valid email address is not required, and we ask that you refrain from sharing your personal contact information with colleagues or management during your application process.
We estimate the salary for this role to be around $29,000-$33,000 per year, based on local market conditions and industry standards. However, please note that salaries may vary depending on individual qualifications, experience, and performance.
What We Offer- A competitive salary range and opportunities for professional growth and development.
- A dynamic and supportive work environment that encourages teamwork and collaboration.
- The chance to join a well-established brand with a reputation for quality food, excellent customer service, and community involvement.
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