MRI Clinical Receptionist/Patient Care Tech Float Fairfield/Shelton Mon-Fri 8a-4p, Rotational Sat
2 months ago
Orthopaedic Specialty Group is seeking a highly skilled MRI Clinical Receptionist/Patient Care Tech to join our team. As a key member of our MRI department, you will be responsible for providing exceptional patient care and support to our patients and staff.
Key Responsibilities- Patient Care
- Greet patients and visitors with warmth and compassion, ensuring a positive experience.
- Provide and explain exam preps to patients, resolving any questions or concerns.
- Assist technologists, physicians, and other staff as needed.
- Administrative Support
- Stock supplies, prepare and assist patients on and off the exam table.
- Verify demographics, insurance eligibility, referrals, and authorizations upon check-in.
- Scan photo ID, insurance card, and HIPAA forms in our electronic medical record system.
- Schedule appointments and perform daily chart checks for future visits.
- Communication and Liaison
- Answer phones, transfer, and/or direct calls.
- Act as liaison between patients and other staff, including medical assistants, physicians, and administrative assistants.
- Maintain excellent communication with technologists and patients regarding wait times or physician delays.
- High school diploma required.
- Medical terminology knowledge.
- Minimum 1-year experience working in a physician group practice.
- Knowledgeable of Anatomy & Physiology and medical terminology.
- Ability to perform multiple tasks simultaneously.
- Strong written, telephone, and verbal communication skills.
- Trained in MRI safety level II and BLS as required by the American College of Radiology.
- Detailed knowledge of practice management and other computer software as it relates to job functions.
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