Customer Service Associate
4 days ago
At D1 Standard, we are seeking a highly motivated Customer Service Associate to join our team in Sacramento. This role is ideal for individuals who thrive in a fast-paced environment and have a passion for delivering exceptional customer service.
Responsibilities:
- Build and maintain strong relationships with clients and customers to drive sales and customer enrollment.
- Identify and resolve client issues and concerns to ensure client satisfaction.
- Utilize product knowledge to support sales efforts and facilitate new client acquisitions.
- Provide personalized purchasing experiences and excellent customer service to clients.
- Collaborate with the sales team to process orders and set installation dates.
- Document client information and ensure accurate purchase orders.
- Work with fellow team members to achieve sales targets.
Requirements:
- High School Diploma or equivalent certification required.
- 1-3 years of experience in Marketing, Customer Service, Hospitality, Sales, or related fields preferred.
- People-oriented with a strong desire to build and nurture relationships.
- Charismatic and personable, facilitating positive interactions with team members.
- Results-driven and self-motivated, continually improving interpersonal skills.
- Strong active listening skills and empathy towards client concerns.
- Solution-oriented with a proactive approach to overcoming challenges.
Benefits:
- $40,000 - $55,000 per year based on experience.
- Daily travel to our office in Sacramento may be required.
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